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International Shipping

EU SHIPPING

Head over to our EU Shop to place your order.

We offer Royal Mail and DHL Express delivery for orders to the European Union.

Please note that there is a 2kg weight limit when sending internationally with Royal Mail and therefore, for orders above this weight, we offer DHL Express only.

Local EU VAT rates are included in the price for orders with a total value less than or equal to €150.

For orders with a total value of more than €150 (excluding shipping and VAT), VAT rates for the destination country will be included. The order will also be subjected to import duties, which will be charged at checkout and paid directly to the destination country's customs for you.
 
Latvia, Belgium, Croatia, Greece and Denmark apply Excise Duties to roasted coffee, and some countries might perform spot checks that may result in inspection and/or handling fees. As these costs are out of our control, they can not be included in your checkout and will need to be paid by you upon import.


Orders to Germany are sent via a duties paid service therefore extra import fees should not apply. If you are asked to pay extra fees, please get in touch and we will investigate this.

For country specific information we recommend contacting your local customs authority.

Please Note: Shipping prices are subject to change due to fluctuating fuel surcharges. 

REST OF WORLD SHIPPING

You can select between DHL or Royal Mail for all international orders. Please contact your local customs office to find out more about what taxation policies are in place. As these vary from country to country, our shipping costs do not include any customs clearance charges or import duties and these might come at an additional cost.

Please note, that there is a 2kg weight limit when sending internationally with Royal Mail and therefore, for orders above this weight, we offer DHL Express only.

Different countries have different internal postal requirements such as; signed, tracked and signed and tracked. Please be aware of this when selecting your tracking service. 

Once you've placed your order, you'll receive your tracking number with your shipping confirmation.

Please Note: Shipping prices are subject to change due to fluctuating fuel surcharges. 

SHIPPING TO RUSSIA & THE MIDDLE EAST

To ensure the safe and timely arrival of parcels to Russia and the Middle East, we offer tracked shipping.

A telephone number is mandatory for delivery to the Middle East and where possible, please be sure to include a P.O Box delivery address when placing your order. In our experience, this helps to comply with strict local customs and import regulations.

SHIPPING TIMES

Orders sent internationally with Royal Mail can arrive anytime between 3 working days and 3 weeks depending on the destination. We recommend you purchase tracked shipping on all international orders as we’re unable to track parcels outside of the UK. Countries have different internal postal requirements such as signed for, tracked or tracked and signed. Please be aware of this when selecting your tracking service.

International orders with DHL Express arrive between 3-6 working days depending on the location.

IMPORTANT COVID-19 NOTICE

Please note that due to countries taking different Covid-19 measures, some shipping services have been suspended or require that orders are sent via signed, tracked & signed or tracked services. This may result in different shipping options being available, depending on the local restrictions at the time of order.

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