UK SHIPPING CHARGES
Shipping within the UK is free for Royal Mail 24 parcel post.
Signed for shipping is available for an additional £3.00 per order and can be selected at checkout stage. An order tracking number will be provided with shipping confirmation which will provide tracking information once the parcel has been signed for and delivered for added security.
OVERSEAS SHIPPING CHARGES
Shipping costs for both Europe and the rest of the world are listed below and will also be sent with Royal Mail.
Tracked shipping is available for orders up to 2kg and can be selected at the checkout stage. Some countries tracked services vary between signed, tracked & signed and tracked due to internal postal system limitations. An order tracking number will be provided with shipping confirmation.
Please note orders above 2kg will be split into separate packages due to shipping limitations.
Customs have strict importing regulations which are outside our knowledge (and control), this has caused many problems when trying to ship coffee to our Russian, Emirati, Kuwaiti and Saudi Arabian customers. Due to these difficulties, we are only able to ship to Russia via Tracked shipping and to Saudi Arabia, Kuwait, Oman, U.A.E and Qatar via Signed shipping. If there are any changes that make shipping easier in the future we will reassess this policy. We also require shipments to U.A.E, Kuwait, Qatar, Oman and Saudi Arabia to have a P.O box to ensure delivery to correct address.
For deliveries within the UK, Royal Mail will usually deliver within 3 working days, however, they will only guarantee delivery within 28 days.
Overseas parcels will usually arrive within 9 working days to Europe and 12 days for rest of the world deliveries, again Royal Mail will only guarantee delivery within 28 days.