UK SHIPPING CHARGES
We offer free Royal Mail First Class shipping within the UK.
Should you prefer to have a tracking number for added security, you can select the paid for Signed for Shipping service at checkout. This service costs £3.00 per order and can be very handy for those who have neighbours or colleagues receiving parcels on their behalf. By registering your parcel, you can check on the Royal Mail tracking website to see if your parcel has been delivered or not.
We also offer a second paid-for service with DPD for UK based orders. Costing £5.00, you can select this courier service at checkout and once your order is placed, a tracking number will be sent to you via email from DPD. Please note this service only delivers on working days (Monday-Friday).
OVERSEAS SHIPPING CHARGES
All European and Rest of World orders are shipped with Royal Mail with the rates listed below. We would strongly encourage you to purchase tracked shipping on all international orders as we’re unable to track parcels outside of the UK.
You might have to select a different tracking service depending on where you are from, as different countries have different internal postal requirements such as; signed, tracked and signed and tracked. Please note you will receive your tracking number with your shipping confirmation.
Inconvenient we know, however, at this point we are unable to ship parcels exceeding a 2kg weight limit abroad. Due to these weight restrictions, we recommend you split your order to ensure the total weight of your purchase does not exceed 2kg.
Should you prefer to ship your international order via DHL, please get in touch with us for more info and prices.
IMPORTANT COVID-19 NOTICE
Please note that due to different countries taking different Covid-19 measures, some shipping services have been suspended or require that they are sent via signed, tracked & signed or tracked services.
SHIPPING TO RUSSIA & THE MIDDLE EAST
To ensure the safe and timely arrival of parcels to Russia and the Middle East, we offer tracked shipping.
A telephone number is mandatory for delivery to the Middle East and where possible please be sure to include a P.O Box delivery address when placing your order. In our experience, this helps to comply with strict and complicated customs and import regulations.
All UK orders are shipped as First Class postage for next day delivery through Royal Mail. Although we cannot guarantee next day delivery, we find the service highly reliable with delays few and far between resulting in no more than a 7-day wait.
International orders are also shipped via Royal Mail and can arrive anytime between 3 working days and 3 weeks depending on the destination. We suggest you purchase tracked shipping on all international orders as we’re unable to track parcels outside of the UK.