EU SHIPPING CHARGES
As part of the recent Brexit changes, VAT on purchases will be charged locally. With the current VAT-free limit sitting at €22, any spend above this will be charged at your local VAT rate. To find out more, please contact your local customs office or visit their official website.
UK SHIPPING CHARGES
We offer free Royal Mail First Class shipping within the UK.
Should you prefer to have a tracking number for added security, you can select the paid for Signed for Shipping service at checkout. This service costs £3.00 per order and can be very handy for those who have neighbours or colleagues receiving parcels on their behalf. By registering your parcel, you can check on the Royal Mail tracking website to see if your parcel has been delivered or not.
We also offer a second paid-for service with DPD for UK based orders. Costing £5.00, you can select this courier service at checkout and once your order is placed, a tracking number will be sent to you via email from DPD. Please note this service only delivers on working days (Monday-Friday).
OVERSEAS SHIPPING CHARGES
You can select between DHL or Royal Mail for all international orders. Please contact your local customs office to find out more about what taxation policies are in place. As these vary from country to country, our shipping costs do not include customs clearance charges or import duties and these might come as an additional cost.
Please note that our shipping prices with DHL have increased recently. For expedited overseas shipping and orders exceeding the 2kg weight limit with Royal Mail, DHL offers different services depending on your final destination. DHL Express deliveries can be expected between 3-6 working days. DHL Economy Select deliveries can be expected between 4-10 working days.
Below are the Royal Mail rates for European and Rest of World orders. Should you choose this service, we recommend you purchase tracked shipping as we're unable to track parcels outside of the UK.
Different countries have different internal postal requirements such as; signed, tracked and signed and tracked. Please be aware of this when selecting your tracking service.
Once you've placed your order, you'll receive your tracking number with your shipping confirmation.
IMPORTANT COVID-19 NOTICE
Please note that due to different countries taking different Covid-19 measures, some shipping services have been suspended or require that they are sent via signed, tracked & signed or tracked services. 2.4kg - 4kg shipping is only available to some EU countries.
SHIPPING TO RUSSIA & THE MIDDLE EAST
To ensure the safe and timely arrival of parcels to Russia and the Middle East, we offer tracked shipping.
A telephone number is mandatory for delivery to the Middle East and where possible please be sure to include a P.O Box delivery address when placing your order. In our experience, this helps to comply with strict and complicated customs and import regulations.
All UK orders are shipped as Royal Mail 24 postage for next day delivery. Although we cannot guarantee next day delivery, we find the service highly reliable with delays few and far between resulting in no more than a 7 working day wait.
All UK orders shipped with DPD are for next working day delivery. Although we cannot guarantee next day delivery, we find these usually arrive within 3 working days, please note DPD does not deliver on Saturdays.
International orders are also shipped via Royal Mail and can arrive anytime between 3 working days and 3 weeks depending on the destination. From the 1st of January 2021, we expect to see longer delivery times than normal for all EU countries. We suggest you purchase tracked shipping on all international orders as we’re unable to track parcels outside of the UK.
International orders with DHL Express expedited shipping arrives between 3-6 working days dependent on the location and Economy Select between 4-10 working days dependent on location.