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Square Mile Coffee Roasters

  • Coffee
  • Subscriptions
    • New Subscription
    • Manage Subscriptions
  • Equipment
  • Products
  • Twelve Lessons
  • Events
    • Home
    • Corporate and Group Events
      • In-Person Group Events
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      • Monthly Tastings and Tours
      • Open Day 2025
    • Contact Us
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Shipping

UK SHIPPING

We offer free Royal Mail Tracked 48 shipping within the UK. If you prefer, you can select the Royal Mail Tracked 24 service at checkout. This service costs £3.00 per order and can be very handy for those who would like to check on the Royal Mail tracking website to see if your parcel has been delivered or not. We also offer delivery with DPD for UK-based orders. This service costs £5.00, and you can select this courier service at checkout. Once your order is dispatched, a tracking number will be sent to you via email from DPD. SHIPPING TIMES: All UK orders are shipped with Royal Mail Tracked 48 postage as standard. Although we cannot guarantee delivery within 48 hours, we find the service highly reliable with delays few and far between resulting in no more than a 7 working day wait. All UK orders shipped with DPD are for next working day delivery. Although we cannot guarantee next-day delivery, we find these usually arrive within 3 working days, Please note this service only delivers on working days (Monday-Friday).

UK Shipping Times

All UK orders are shipped with Royal Mail Tracked 48 postage as standard. Although we cannot guarantee delivery within 48 hours, we find the service highly reliable with delays few and far between resulting in no more than a 7 working day wait. All UK orders shipped with DPD are for next working day delivery. Although we cannot guarantee next-day delivery, we find these usually arrive within 3 working days, Please note this service only delivers on working days (Monday-Friday).

EU SHIPPING

We offer Royal Mail and DHL Express delivery for orders to the European Union. Please note that there is a 2kg weight limit when sending internationally with Royal Mail; therefore, we offer DHL Express only for orders above this weight.  Latvia, Belgium, Croatia, Greece and Denmark apply Excise Duties to roasted coffee, and some countries might perform spot checks that may result in inspection and handling fees. As these costs are out of our control, they can not be included in your checkout and will need to be paid by you upon import. Orders to Germany are sent via a duties-paid service; therefore, extra import fees should not apply. If you are asked to pay additional fees, please get in touch with us, and we will investigate this. For country-specific information, we recommend contacting your local customs authority. Please Note: Shipping prices are subject to change due to fluctuating fuel surcharges. 

EU Vat and Import duties

Local EU VAT rates are included in the price for orders with a total value less than or equal to €150. For orders with a total value of more than €150 (excluding shipping and VAT), VAT rates for the destination country will also be included, but the order will also be subject to import duties, which will be charged at checkout and paid directly to the destination country's customs on your behalf.

Excise Duties

Latvia, Belgium, Croatia, Greece and Denmark apply Excise Duties to roasted coffee, and some countries might perform spot checks that may result in inspection and handling fees. As these costs are out of our control, they can not be included in your checkout and will need to be paid by you upon import.

INTERNATIONAL SHIPPING

You can select between DHL or Royal Mail for all international orders. Please get in touch with your local customs office to find out more about what taxation policies are in place. As these vary from country to country, our shipping costs do not include any customs clearance charges or import duties, which might come at an additional cost. There is a 2kg weight limit when sending internationally with Royal Mail; therefore, we offer DHL Express only for orders above this weight. Countries have different internal postal requirements such as signed, tracked and signed and tracked. Please consider this when selecting your tracking service. Once you've placed your order, you'll receive your tracking number with your shipping confirmation. Please Note: Shipping prices are subject to change due to fluctuating fuel surcharges. 

Orders to Germany

Orders to Germany are sent via a duties-paid service; therefore, extra import fees should not apply. If you are asked to pay additional fees, please get in touch with us, and we will investigate this. For country-specific information, we recommend contacting your local customs authority.

International Shipping Times

For international orders shipped with Royal Mail, delivery times can range from 3 working days to 3 weeks, depending on the destination. We highly recommend selecting tracked shipping for all international orders, as we are unable to track parcels outside of the U.K. Different countries have varying internal postal requirements, such as signed for, tracked, or tracked and signed. Please keep this in mind when choosing your tracking service. International orders shipped with DHL Express typically arrive within 3-6 working days, depending on the location.

RUSSIA & MIDDLE EAST SHIPPING

We offer tracked shipping to ensure the safe and timely arrival of parcels in Russia and the Middle East. A telephone number is mandatory for delivery to the Middle East, and where possible, please be sure to include a P.O. Box delivery address when placing your order. In our experience, this helps comply with strict local customs and import regulations.

Fuel Surcharges

Shipping prices are subject to change due to fluctuating fuel surcharges. 

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Square mile coffee roasters

Unit 13, Uplands Business Park
Blackhorse Lane
London E17 5QJ

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